Frequently Asked Questions

TasPlates is a long-term partnering arrangement between the Government of Tasmania and Plate Impressions Pty Ltd - an Australian based company with expertise in registration plate services and marketing. Our team is involved in a range of activities:

• Assisting the public, motor dealers and Service Tasmania Centre staff through the call centre.
• Providing information, advertising material and assistance directly to Service Tasmania Centre and motor dealers throughout Tasmania.
• Public relations and fundraising activities with Tasmanian organisations and clubs.

TasPlates aims to offer Tasmanians the best range of personalised plates and service to make buying and ownership of plates easy and enjoyable. We welcome any feedback, so please do not hesitate in contacting us with comments and suggestions. 

It all depends on the style you choose and the type of vehicle. Most car and trailer plates allow for 6 characters, while the Prestige Plus range allows 7. Motorcycle plates are limited to 5 characters due to their smaller size.

Yes. Your Prestige Plus Plate must contain at least 2 letters, one of which is not an "I" or "O". Also, please note that all numeric content will be reserved as this is limited edition content available for purchase only during specific times of the year. For more information on numeral only plates, click here.

Yes. From 1 March 2007, your unique combination belongs to you. There are no annual renewal fees. 

Yes. Individuals and companies can visit Service Tasmania Centre or contact us on 1300 787 060 and apply for a Customer Reference Number (CRN). Service Tasmania can issue a CRN from the Motor Registry System once the customer satisfies the normal identity validation requirements. 

Yes. When purchasing the plates, please do not specify that they will be attached to a vehicle via the website or the call centre operator. If you wish to attach them to a vehicle later on, you will need to:  

1. Visit Service Tasmania Centre and fill out an Application for Replacement Number Plates.  
2. Surrender the number plates that were previously affixed to the vehicle.

A new certificate of registration will be mailed to you or if you surrender your old plates at Service Tasmania Centre they will provide a new certificate of registration. 

When you order your TasPlates and choose to attach them to a vehicle, you must return your old plates. There are two easy ways to do this:

1.  Your delivery parcel includes a return addressed post bag. Put your old plates in the bag, seal it, and drop it off at an Australia Post collection box or post office. They will then be sent back to us for recording and secure destruction.
2.  You can also take your old plates to Service Tasmania Centre, where they will be recorded and collected for secure destruction.

Please note you must return your old registered plates. Place your plates in the self-addressed envelope provided or hand them into a Service Tasmania Centre within 7 days of receiving your new personalised plates. Failure to do so may result in prosecution and a fine of up to 10 penalty units ($1,000.00 AUD). 

Yes. Your TasPlates are covered for 5 years under warranty from the date of purchase (the ‘Warranty Period’).

Yes. Changing the style or design of your TasPlates is easy. Get started by clicking here, or by calling our customer service team on 1300 787 060.

In most ranges, you will be able to change the style of your plate and keep your current characters. Ensure the character combination format of your current plates matches the format of the plate you wish to restyle (e.g. 3 Letters/3 Numbers). 

No. There are no additional costs to the order fee advertised for a plate, TasPlates are not subject to GST.  

If you require any further information in relation to this, please contact TasPlates on 1300 787 060.  

Please note all prices are in Australian dollars (AUD). 

Proceeds from every personalised plate are returned to the Tasmanian Government to assist in providing vital services and infrastructure for each and every Tasmanian.

Yes. You will have 1 business day if you change your mind. Please contact TasPlates on 1300 787 060.

Please note after the cooling off period ends, you will not be able to change or update your order.   
 

There are 3 easy ways to order:

1. ONLINE. Click here and follow the five easy steps to create your TasPlate, check availability and order.
2. CALL. Speak to the friendly TasPlates customer service team by calling 1300 787 060. Make sure you have your driver's licence ready.
3. VISIT. Drop into your local Service Tasmania Centre.

We accept MasterCard and VISA when you complete your purchase via the website or call centre.

Numeral Only plates are available for sale via limited release. The number of plates released will vary depending on content and availability of plates. 

Due to the high value of these purchases, Numeral Only plates will be released to the public periodically throughout the year. The details of the release will be announced to all of our customer through our various channels. During a release Customers will be able to purchase a Numeral Only plate by contacting TasPlates Call Centre on 1300 787 060 to enquire about the plate prices.

Please note that Numeral Only plates are not available all year round. If you would like to find out about our Numeral Only Releases, subscribe to our e-newsletter by clicking here. 
 

Unfortunately, due to the high value of these plates, prices are via expression of interest only via the contact centre once the sale is live.

These plates are considered a collector’s item and due to the high value and the rarity of these plates, pricing is in accordance with market demand.

As this content is limited and rare, only specific Numeral Only plates are released at these sales.

We only accept payments from Visa and MasterCard.

For security and systems purposes only one transaction can be made against one unique customer identifier being drivers licence or customer reference number.

Your TasPlates will be delivered at no extra cost to your nominated home or work address. Delivery is via Australia Post E-Parcel service and is securely tracked throughout its journey. The delivery person will ask for your signature as proof of delivery. However, if you are not home when the Australia Post calls, they will leave a note in your letterbox directing you to collect your plates at a nominated post office.

Your plates will be made and dispatched directly to you within 20 working days. Please allow additional days for Australia Post delivery.

Yes. You can either purchase a gift voucher for a set value or buy a plate at its full order price. Order online here or call 1300 787 06.

Yes. TasPlates gift vouchers are available in $25, $50, $100 or $200 amounts. Order online here or call 1300 787 060. 

You can redeem your TasPlates gift voucher via our website at the time of purchase or by placing your order with the TasPlates customer service team. Please call 1300 787 060.

Yes. Please refer to the Gifting section on our Terms and Conditions page. 

If you wish to transfer ownership of your plates to another party, please complete a Transfer Right to Display form. Upon completion of the form you can email it to info@tasplates.com or go to Service Tasmania Centre to submit your form. 

Please note there is a $39 fee associated with this transaction.

Yes. However, you'll need to go into a Service Tasmania Centre and purchase a set of general issue registration plates for your car before you sell.

If you are transferring your TasPlates between vehicles that are registered in your name there is no transfer fee. You just need to go into any Service Tasmania Centre and complete the appropriate forms. Service Tasmania will charge a replacement certificate fee. 

Yes. Take them with you. However, they cannot be attached to a vehicle that is registered in another state. 

You can visit our website or alternatively, contact TasPlates on 1300 787 060 and arrange to have a duplicate set manufactured.

Please note a replacement fee applies.
 

If you attach a bike rack or mobility device rack to the back of your vehicle and it obstructs the view of the number plate, you will need a bike rack plate. The plate will have the same letter/number combination as the plates on your vehicle.

Call the TasPlates customer service team on 1300 787 060. It is $30 for a bike rack plate, the letter/number combination will match your personalised plates.

Yes. All vehicles require number plates. Caravans and trailers have their own number plates as they have a separate registration from your vehicle.

You can order your trailer plates on our website. Create your trailer plate to see what plate styles and formats are available.

Yes. All TasPlates styles available for cars are also available for heavy vehicles. You can order personalised number plates for your heavy vehicle through the same channels as all other TasPlates.

A TasPlate cannot be used on a conditionally registered vehicle e.g. Conditional, Work Vehicle, Vintage, Restricted, Special Purpose vehicle.

Yes. Special Interest (SI) registered cars and motorbikes can now display any style of personalised plate. SI vehicle operators who already own personalised plates can visit a Service Tasmania Centre to return their SI plates and apply to use personalised plates.

Please follow the steps outlined below:

Replacing existing SI plates with existing TasPlates, that you own:

1. Return special interest plates to a Services Tasmania Centre.
2. Complete an application for replacement certificate of registration and/or number plates.
3. Pay the fee.

1. Order personalised plates from the TasPlates website.
2. Once you receive the TasPlates return special interest plates to a Service Tasmania Centre.
3. Complete an application for replacement certificate of registration and/or number plates.
4. No fee.
 

Yes.

Important information in relation to Special Interest Vehicles:

Class A, B or C.

For all information on how to register a vehicle as Special Interest vehicle please check the Department of State Growth website. 

Yes. Most plate styles for cars are available in Standard (372 x 134mm) and Slimline (372 x 100mm) for front and back combinations of your choice. Please note, Euro plates are only available in the special European size of 520 x 112mm and Prestige plates are available in Standard (372 x 130mm) and Slimline (372 x 100mm) sizes. Motorcycle plates are only available in one size, 186 x 100mm. 

No. Unfortunately the size of the Slimline Plates cannot accommodate all of these elements. However, depending on the particular design, some parts of the graphics may appear.